TabTouch Terms and Conditions — Your Complete Guide

1. Introduction and Acceptance of Terms

Welcome to TabTouch. These Terms and Conditions ("Terms") form a legally binding agreement between you and TabTouch ("we", "us", "the platform") governing your access to and use of the TabTouch website and all associated gaming services. By registering an account, making a deposit or placing a bet on TabTouch, you confirm that you have read, understood and agreed to these Terms in their entirety.

TabTouch is an online gaming platform operated for Pakistani players. All accounts are denominated in Pakistani Rupees (PKR), and all payment transactions are conducted via Pakistani payment methods including Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer and Visa/Mastercard bank cards. These Terms are written in English and apply to all users accessing TabTouch from Pakistan or elsewhere.

If you do not agree to any part of these Terms, you must not register an account or use any TabTouch service. Continued use of the platform after any changes to these Terms constitutes acceptance of the updated version. TabTouch recommends that you review these Terms periodically. The date of the most recent update appears at the top of this page.

2. Eligibility and Registration

To register and use TabTouch, you must meet all of the following eligibility requirements at the time of registration and at all times during your use of the platform:

• You must be at least 18 years of age. TabTouch operates a strict minimum age policy. Any account found to belong to a person under 18 will be closed immediately and any balance forfeited.
• You must be accessing TabTouch of your own free will, for personal entertainment purposes only.
• You must not be acting on behalf of any other person, business or organisation when placing bets or using gaming services.
• You must provide accurate, truthful and complete information during registration. TabTouch reserves the right to request identity verification documents at any stage, including CNIC copy and proof of the payment method used.
• You must not already hold an active TabTouch account. Each person is entitled to one account only. Duplicate accounts will be merged or closed and any bonus funds voided.

Registration is free and takes under two minutes. You will be asked to provide your mobile number, a password and basic personal details. By submitting the registration form, you confirm that all information provided is accurate and that you meet the eligibility requirements above. TabTouch may conduct age and identity verification checks at any point and may suspend an account pending the outcome of such checks.

3. Account Rules and Security

Your TabTouch account is personal to you. You are responsible for maintaining the security of your login credentials at all times. TabTouch strongly recommends using a unique, strong password that you do not use on any other platform. You must not share your account login details with any other person.

TabTouch is not liable for any losses resulting from unauthorised access to your account where that access occurred because you shared your credentials, used an insecure password or accessed the platform on a shared or public device without logging out properly. If you suspect unauthorised access to your account, you must contact TabTouch support immediately via live chat or email so that appropriate action can be taken.

• One account per person: Holding more than one TabTouch account is prohibited. If duplicate accounts are detected, both may be suspended, bonus funds from both accounts voided and any winnings generated using duplicate accounts may be withheld pending investigation.
• Account name: The name on your TabTouch account must match the name on your identity documents and on the payment method you use to deposit and withdraw. Accounts with mismatched names may be suspended at withdrawal stage.
• Account transfers: You may not transfer, sell or assign your TabTouch account or the funds within it to any other person.
• Account closure: You may request account closure at any time by contacting TabTouch support. Any eligible balance will be paid out according to standard withdrawal procedures before the account is closed.

TabTouch reserves the right to suspend, restrict or close any account where there is reasonable suspicion of breach of these Terms, fraudulent activity, match fixing, money laundering or other prohibited conduct. Where an account is closed by TabTouch for breach of Terms, any bonus funds and associated winnings may be voided. Deposits made with personal funds will be returned subject to verification.

4. Deposits and Withdrawals

All TabTouch accounts are denominated in Pakistani Rupees (PKR). There is no currency conversion at any point — you deposit in PKR and withdraw in PKR. TabTouch does not charge platform-side fees on standard deposits or withdrawals. However, your payment provider may apply their own fees or limits which are outside TabTouch's control.

Accepted deposit methods include: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer and Visa/Mastercard bank cards. The minimum deposit is Rs 200. There is no maximum deposit, though payment provider limits will apply.

Withdrawals: The minimum withdrawal amount is Rs 500. Withdrawals are processed to the same payment method used for the most recent qualifying deposit. Easypaisa and JazzCash withdrawals typically arrive in under five minutes. Bank transfer withdrawals settle on the same working day. Visa/Mastercard withdrawals may take 1–3 banking days depending on the issuing bank.

• TabTouch will not process withdrawals to a payment account that is not in the same name as the TabTouch account holder.
• For first-time withdrawals, identity verification may be required before processing. This typically involves submitting a CNIC copy and a screenshot of your payment account showing your name and number.
• Funds deposited on TabTouch must be wagered at least once before a withdrawal can be requested, unless otherwise stated for a specific payment promotion. This does not apply to straight deposits with no bonus claimed.
• TabTouch reserves the right to request the source of funds documentation for large withdrawals or where unusual account activity is detected.

5. Bonuses and Promotions

TabTouch offers bonuses and promotional offers to both new and existing players. Each bonus or promotion is subject to its own specific terms, which are published alongside the offer and must be read before claiming. The general principles below apply to all TabTouch bonuses unless a specific promotion states otherwise.

• Wagering requirements: All bonus funds are subject to wagering requirements before they or any winnings generated from them can be withdrawn. The wagering requirement and eligible games for each bonus are stated in the specific bonus terms.
• One bonus at a time: Only one bonus can be active on your TabTouch account at a time. Claiming a new bonus before completing the wagering on an existing one will void the original bonus.
• Expiry: All bonuses expire if wagering requirements are not met within the stated period. Expired bonus funds and associated winnings are voided automatically.
• Game contributions: Not all games contribute equally to wagering requirements. Sports bets typically contribute 100%. Certain slot games may contribute less. Live casino games may contribute at a reduced rate or not at all. Check the specific bonus terms for the contribution breakdown.
• Abuse: TabTouch reserves the right to void bonuses and associated winnings where there is evidence of bonus abuse, including but not limited to: using multiple accounts to claim the same offer, staking patterns designed to artificially meet wagering requirements with minimal risk, or exploiting technical errors.
• Maximum withdrawal from bonus: Unless stated otherwise in specific bonus terms, the maximum withdrawal from winnings generated purely from bonus funds (with no qualifying deposit contribution) is capped at 5× the bonus amount.

TabTouch may alter, suspend or terminate any bonus or promotional offer at any time with notice. Ongoing qualifying play for a bonus already claimed will not be affected by termination of the offer going forward.

6. Sports Betting Rules

The following rules apply to all sports bets placed on TabTouch, including cricket, football, tennis, kabaddi, basketball and all other sports available on the platform.

• Bet acceptance: A bet is accepted when TabTouch confirms it and assigns a unique bet reference number. Bets are not accepted until this confirmation appears. Verbally agreed bets or bets placed but not confirmed due to technical issues are not valid.
• Odds: All odds are displayed in decimal format by default. The odds at which a bet is accepted are the odds that will apply at settlement, regardless of subsequent market movement. Where a bet is placed in-play, the accepted odds are shown in the confirmation screen.
• Minimum and maximum stakes: The minimum stake for sports bets on TabTouch is Rs 100. Maximum stakes vary by market and event. The applicable maximum is displayed at the time of bet placement.
• Abandoned and postponed events: If a sporting event is abandoned, postponed or not completed within 24 hours of the original scheduled start time, all bets on that event will be voided and stakes returned. Exceptions apply to certain match-level markets in cricket where a result has already been determined — these will settle on the available result.
• Void bets: A bet will be voided where: the market is suspended during in-play and the bet cannot be accepted at a fair price; there is a clear pricing error; or the event does not meet the conditions required for the market to be settled.
• Cash out: Where the cash out feature is available on a bet, the value offered reflects the current live market price. Cash out is at the player's discretion and once confirmed cannot be reversed. Cash out is not available on all markets.
• In-play betting: In-play bets are accepted on a best-efforts basis. TabTouch reserves the right to suspend in-play markets at any time without notice. Any bet placed in-play after the event to which it relates has concluded will be voided.
• Result disputes: All bets are settled according to the official result as determined by the relevant sporting authority. In-play bets are settled based on the state of the event at the time the market closes. Protests, replays and result reversals after settlement will generally not result in resettlement unless required by the official result-issuing body.

7. Casino and Game Rules

The following applies to all casino, slot, live dealer, Andar Bahar, Ludo, fishing and other gaming products available on TabTouch. Game-specific rules are displayed within each game or game provider's documentation accessible from the game interface.

• RNG certification: All slot and casino games on TabTouch use certified Random Number Generator (RNG) systems from independently audited providers. The RTP (Return to Player) percentage for each game is published in the game information panel and reflects long-term statistical averages, not guaranteed individual session returns.
• Game malfunctions: In the event of a game malfunction or technical error, TabTouch will investigate and, where the malfunction materially affected the outcome of a round, the affected round will be voided and stakes returned. Winnings arising from a clearly erroneous outcome caused by a technical malfunction may be voided.
• Progressive jackpots: Jackpot prizes are paid in full in PKR from the prize pool. In the extremely unlikely event of a technical error that causes an erroneous jackpot trigger, TabTouch will investigate and may void the payout. The maximum jackpot payout in a single transaction may be subject to a cap, with the remainder paid in instalments over a period agreed with the player.
• Live dealer games: Live dealer game decisions are final once made by the dealer. Connection loss during a live game round does not void the bet if the round was already in progress. If the connection drops before a round begins, the bet will be returned.
• Ludo and multiplayer games: In multiplayer PKR Ludo rooms, all players must have sufficient balance to cover their entry fee before joining a room. In the event of disconnection, a player will be given a grace period to reconnect. If the reconnection window expires, the game will continue without the disconnected player and any forfeited tokens will be resolved by the room rules.

8. Responsible Gaming

TabTouch is committed to responsible gaming. We believe gaming should be an enjoyable form of entertainment — not a source of financial difficulty or emotional harm. These Terms require you to engage with our responsible gaming tools honestly and to contact us if you believe you are experiencing problems with your gaming behaviour.

The following responsible gaming tools are available to all registered TabTouch players via the account dashboard:

• Deposit limits: Set a daily, weekly or monthly maximum deposit. Reductions take effect immediately. Increases require a 24-hour cooling-off period before activation.
• Loss limits: Set a maximum loss amount per day, week or month. Once reached, no further bets will be accepted until the limit period resets.
• Session time limits: Set a maximum session duration. A notification will appear when you approach your limit, and the session will end when it is reached.
• Reality check: Set intervals at which a reminder of time spent gaming will appear on screen.
• Self-exclusion: Request a cooling-off period of 24 hours, 7 days, 30 days or 6 months, or permanent self-exclusion. During exclusion, your account will be inaccessible and no marketing will be sent. Permanent exclusion cannot be reversed.

TabTouch monitors account activity for signs of problematic gaming and may proactively reach out to players who exhibit patterns associated with gaming harm. This is not a guarantee that all at-risk behaviour will be detected. Ultimately, maintaining responsible gaming habits is your responsibility. For more information, visit our Responsible Gaming page.

9. Prohibited Activities

The following activities are strictly prohibited on TabTouch and will result in immediate account suspension, voiding of all balances and potential referral to relevant authorities:

• Fraud: Using stolen, fraudulent or third-party payment methods to deposit funds.
• Money laundering: Using TabTouch to move, conceal or legitimise proceeds of crime. TabTouch complies with all applicable anti-money-laundering obligations and will report suspicious activity to relevant authorities.
• Match fixing and sports integrity violations: Placing bets connected to any match-fixing, spot-fixing or insider information arrangement. TabTouch cooperates with sports integrity bodies and will report suspected violations.
• Collusion: Cooperating with other players to gain an unfair advantage in multiplayer games or live casino tables.
• Automated betting: Using bots, scripts, algorithms or any automated system to place bets or interact with the platform, without express written permission from TabTouch.
• Exploiting errors: Knowingly exploiting pricing errors, software bugs or technical malfunctions to gain an advantage. Any winnings arising from exploited errors will be voided.
• Multiple accounts: Holding more than one TabTouch account or assisting another person to circumvent the one-account-per-person rule.
• Underage play: Registering or permitting a person under 18 to access or use a TabTouch account.

TabTouch's security and fraud team actively monitors for all of the above. Detection may result in account closure, forfeiture of balances and reporting to payment providers and relevant authorities. If you become aware of any of the above occurring on the platform, please report it to support@tabtouch.im.

10. Intellectual Property

All content on the TabTouch platform — including but not limited to the website design, logo, game interfaces, text, graphics, software, audio and video materials — is the property of TabTouch or its licensed game providers and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, publish, transmit, modify or create derivative works from any TabTouch content without prior written permission. You may not use the TabTouch brand name, logo or any associated trademarks in any way that implies endorsement, sponsorship or affiliation without written consent from TabTouch.

Game content provided by third-party game providers on the TabTouch platform is subject to the intellectual property rights of those providers. TabTouch operates those games under licence and does not own the underlying IP in the games themselves.

11. Privacy and Data

TabTouch collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms by reference. By registering on TabTouch, you consent to the collection and use of your data as described in the Privacy Policy.

In summary, TabTouch uses your data to: operate your account, process payments, comply with anti-money-laundering obligations, provide customer support and, where you have opted in, send you promotional communications about TabTouch products. Your data is never sold to third parties. It may be shared with payment processors, identity verification providers and regulatory authorities where required by law.

You have the right to request a copy of the data TabTouch holds about you, to request correction of inaccurate data, and to request deletion of your data subject to legal retention obligations. Contact support@tabtouch.im to exercise any of these rights.

12. Limitation of Liability

TabTouch provides its services on an "as available" basis. While we work hard to ensure high availability, we do not guarantee uninterrupted access to the platform and are not liable for losses arising from scheduled maintenance, technical failures, internet service provider outages or other events outside our reasonable control.

To the maximum extent permitted by applicable law, TabTouch's total liability to you for any single claim arising from your use of the platform is limited to the amount of your account balance at the time the claim arose, or Rs 50,000, whichever is lower. TabTouch is not liable for: indirect, consequential or special losses; loss of profit or anticipated savings; or losses arising from your own decisions or failure to read applicable terms before placing a bet or claiming a bonus.

Nothing in these Terms excludes or limits TabTouch's liability for fraud, fraudulent misrepresentation or any other liability that cannot be excluded by law.

13. Dispute Resolution

If you have a complaint or dispute about any aspect of your TabTouch account or experience, please follow the process below. TabTouch is committed to resolving genuine disputes fairly and promptly.

• Step 1 — Live support: Contact TabTouch live chat or email support@tabtouch.im with full details of your dispute including your account username, the relevant transaction or bet reference, and the outcome you are requesting. Most disputes are resolved at this stage within 24 hours.
• Step 2 — Formal complaint: If you are not satisfied with the initial response, you may escalate by submitting a formal written complaint to the same email address marked "Formal Complaint". TabTouch will acknowledge receipt within 48 hours and provide a final decision within 14 days.
• Step 3 — Records: TabTouch maintains comprehensive logs of all account activity, bets, game rounds and transactions. These records are used to assess disputes and are treated as authoritative where they are consistent and unambiguous.

TabTouch's decisions on disputes are final once the formal complaint process has been completed. We reserve the right to void bets or accounts where evidence of fraud, abuse or Terms breach is found in the course of investigating a dispute.

14. Amendments to These Terms

TabTouch may amend these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last updated" date at the top. For material changes, TabTouch will notify active account holders via email or an in-platform notification at least 7 days before the changes take effect.

Your continued use of TabTouch after the effective date of any amendments constitutes your acceptance of the updated Terms. If you do not accept the amended Terms, you must stop using the platform and may request account closure and withdrawal of your eligible balance before the changes take effect.

Minor amendments — such as corrections of typographical errors, clarifications that do not alter the substance of any term, or updates to reflect changes in payment provider names — may be made without prior notice and take effect immediately upon publication.

15. Governing Law

These Terms are governed by and construed in accordance with the laws applicable to TabTouch's operating jurisdiction. By using TabTouch, you acknowledge and agree that any disputes arising under these Terms will be subject to the jurisdiction of the courts of TabTouch's registered operating territory, unless otherwise required by mandatory local law.

If any provision of these Terms is found to be invalid, unlawful or unenforceable by a court of competent jurisdiction, that provision will be severed and the remaining provisions will continue in full force and effect.

16. Contact Us

For any questions about these Terms, your account, payments or responsible gaming, please contact TabTouch through one of the following channels:

• Live chat: Available 24/7 via the chat widget on any TabTouch page. Average first response under 5 minutes.
• Email: support@tabtouch.im — for formal complaints and account queries requiring written record.

When contacting support, please have your account username and the relevant details of your query ready. This will allow the support team to assist you faster. TabTouch's support team responds in English and operates on Pakistan Standard Time (PKT) with 24-hour coverage.